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Self-serve support desk
Give your customers the tools they need to gain access to quick precise customer support when they need to.
Simple enterprise service desk for small teams
Finally, an all-in-one easy ticketing system built for small teams. Provide your team with the tools they need to provide world-class customer support.
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TRUSTED BY THE WORLD’S BEST TEAMS
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The ideal service desk management software for your business
Approach each customer with the right tools. Explore our all-in-one CRM and help desk tracking system.
Customer support ticket tool for teams
Empower your customers with the tools they need to request support when they need it. Our cloud based automated ticketing system allows customers and contacts to create and submit requests for help right from their account portal.
What is support desk software ?
A typical ticket management software or customer service ticketing system provides a company's customer service team with the tools needed to receive, prioritize, track and solve customer service issues. Mango goes a bit further, our trouble ticket software comes with an all-encompassing platform that helps small businesses run their day-to-day operations smoothly. Mango is so much more than just a service desk ticketing system.
What is the best help desk software?
With Mango you get more than just a customer ticketing system
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RICH MEDIA
Your customers can enlist the aid of various types of files when creating support tickets. They can attach videos, CSV files, photos, etc.
Empower your teammates
Mango, the dynamic business process management system has all the tools you and your team need to create and manage support tickets. With our online service desk software, you and your team can provide excellent customer service.
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COLLABORATION
A dynamic customer support ticketing system built to help team work together while resolving customer issues
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